Engineering the Future of Insurance
We're building technology that drives efficiency, powers deeper insights, and delivers a modern experience to colleagues and clients.
Revolutionizing Insurance & Benefits
Newfront is breaking the mold by combining proprietary technology and insurance expertise to drive innovation on behalf of clients while moving the industry forward.
Innovating with AI
At Newfront, we are building AI to continuously give our colleagues lift and transform the client experience.
Complete automated contract reviews in seconds instead of hours or days with generative AI
Combine spend and claims data to uncover your business costs and benchmark performance against peers
Compare quotes across carriers, lines of coverage, and premiums with GPT-powered document parsing
Update claims data instantly with automated loss-run ingestion
Benji
Newfront’s Benji, a benefits assistant, harnesses generative AI technology to deliver instant answers to employee benefits questions. The chatbot is available 24/7 directly in Slack for both group channels and direct messaging as well as Newfront Mobile. Read our case study to see how Benji saves HR teams four weeks of work annually.
Best-in-Class Security
We know clients trust us with some of their most sensitive data and we take that responsibility seriously by implementing strict security standards.
Data privacy ensured through rigorous policy implementation and 24/7 monitoring
Data encryption in transit and at rest paired with penetration testing and vulnerability scanning secures our products
Enterprise security in place with training, advanced multi factor policy and endpoint protection
SOC 2 compliant
Transformation through Client-First, AI-Forward Solutions
We're building technology that drives efficiency, powers deeper insights, and delivers a modern experience to colleagues and clients. Check out what Newfront has in store for the future.
Newfront Experts in Technology
Blending industry expertise with technology talent from top companies across the globe to propel a paradigm shift within the insurance industry.
Lin Yuan
Vice President of Engineering
Patrick Miller
Head of Data & AI
Aaron Forth
Chief Product Officer
Navigate Complexity
Under the Hood
Head of Data and former enterprise AI lead at Google Patrick Miller describes some of the Large Language Models (LLM) and search modeling behind Newfront’s generative AI applications.
Responsible AI
The advancements in generative AI present remarkable opportunities—but also clear risk if not deployed responsibly. Newfront has declared a set of principles we will follow for all of our AI-backed products and services.
Favor Human-in-the-Loop Systems
We leverage our deep insurance expertise both in building the AI systems and in delivering AI-driven insights to our clients. When we deliver AI products directly to our clients, they have been thoroughly vetted by our insurance professionals.
Ensure Security and Privacy for Client Data
We develop data products and AI solutions with an eye towards making sure our clients’ data is secure and not shared in unintended ways.
Be Thoroughly Tested Before Deployment
We comprehensively measure performance and ensure safety of our AI systems and applications before we deploy them to production.
Avoid Reinforcing Unfair Biases
Insurance should be accessible to all, and we strive to build data products that can work for all clients.
Incorporate Transparency and Explainability
AI doesn’t need to be a black box. We build AI solutions that can be explained and we disclose when it is being used.
View Our Areas of Expertise
Latest
from Newfront
How to Improve Retrieval Systems in AI Products
Learn how Newfront improved Benji, their AI assistant, by evaluating retrieval performance in RAG systems. Retrieval eval boosts accuracy, speeds experimentation, and helps optimize context thresholds.
Optimizing AI in Insurance: A Deep Dive into Performance Evaluation at Newfront
At Newfront, we’re not just building AI-powered tools–we’re making sure they perform at the highest level. As our AI-powered solutions grew, we built a custom performance evaluation tool to ensure accuracy, reliability, and scalability—delivering the best results for our clients and empowering our experts daily.
Newfront's 2024 Hackathon: Transformation through Client-First, AI-Forward Solutions
Last week, Newfront's world-class tech team gathered in San Mateo, CA for the company's annual Hackathon. An outsider might ask - "A Hackathon - at an insurance company?" The annual event is just one way Newfront is different from its competitors.
