Technology
Engineering the future of insurance
We're building technology that drives efficiency, powers deeper insights, and delivers a modern experience to colleagues and clients.
Revolutionizing insurance & benefits
Newfront is breaking the mold by combining proprietary technology and insurance expertise to drive innovation on behalf of clients while moving the industry forward.
System of action
Newfront’s platform supercharges insurance professionals, automating repetitive tasks so they can focus on clients. Far surpassing a traditional ‘system of record’, we’re building a dynamic, constantly updating system that empowers our team to deliver unparalleled service.
- Our structured data model enables data-driven decisions and eliminates switching between disjointed systems
- We use cutting-edge machine learning and computer vision to analyze documents, revealing insights about your total cost of risk
- Newfront clients gain a centralized view of all insurance and benefits data, alongside transparent access to our behind-the-scenes processes
Innovating with AI
At Newfront, we are building AI to continuously give our colleagues lift and transform the client experience.
- Complete automated contract reviews in seconds instead of hours or days with generative AI
- Avoid coverage shortfalls with AI-assisted gap analysis and data-driven scenario modeling
- Compare quotes across carriers, lines of coverage, and premiums with GPT-powered document parsing
- Update claims data instantly with automated loss-run ingestion
AI benefits assistant
Newfront’s benefits assistant harnesses generative AI technology to deliver instant answers to employee benefits questions, available in Slack 24/7.
Best-in-class security
We know clients trust us with some of their most sensitive data and we take that responsibility seriously by implementing strict security standards.
- Data privacy ensured through rigorous policy implementation and 24/7 monitoring
- Data encryption in transit and at rest paired with penetration testing and vulnerability scanning secures our products
- Enterprise security in place with training, advanced multi factor policy and endpoint protection
- SOC 2 compliant
Newfront experts in Technology
Blending industry expertise with technology talent from top companies across the globe to propel a paradigm shift within the insurance industry.
Lin Yuan
Vice President of Engineering
Ryan Lau
Head of Product
Patrick Miller
Head of Data
Navigate complexity
Under the hood
Head of Data and former enterprise AI lead at Google Patrick Miller describes some of the Large Language Models (LLM) and search modeling behind Newfront’s generative AI applications.
Responsible AI
The advancements in generative AI present remarkable opportunities—but also clear risk if not deployed responsibly. Newfront has declared a set of principles we will follow for all of our AI-backed products and services.
Favor human-in-the-loop systems
We leverage our deep insurance expertise both in building the AI systems and in delivering AI-driven insights to our clients. When we deliver AI products directly to our clients, they have been thoroughly vetted by our insurance professionals.
Ensure security and privacy for client data
We develop data products and AI solutions with an eye towards making sure our clients’ data is secure and not shared in unintended ways.
Be thoroughly tested before deployment
We comprehensively measure performance and ensure safety of our AI systems and applications before we deploy them to production.
Avoid reinforcing unfair biases
Insurance should be accessible to all, and we strive to build data products that can work for all clients.
Incorporate transparency and explainability
AI doesn’t need to be a black box. We build AI solutions that can be explained and we disclose when it is being used.
View our industries and services
Latest
from Newfront
Inflection Point: The Transformative Promise of AI in Insurance and Beyond
It's no secret that artificial intelligence is altering the business landscape at breakneck speeds. This report looks at the pace of AI innovation and some of the particular applications that promise to change the ways in which we assess and manage risk in the insurance business. Read more below.
Press Release: Newfront Introduces Centralized Platform for Total Rewards Clients
Newfront has introduced a powerful total rewards dashboard designed to streamline workflows, saving time and resources as people teams securely manage complex employee benefit programs.
Insurance Brokerage Newfront Announces SOC 2, Type 2 Certification
The SOC 2, Type 2 report is a comprehensive evaluation of how an organization manages data issued by the American Institute of CPAs (AICPA) and is the highest security and data protection rating available.