Claims
Advocacy
Losses will happen. And when you have to submit a claim is likely when you realize the true value of your insurance broker. Mitigate balance sheet exposure and accelerate the resolution of your insurance claim through Newfront’s claim advocacy team.
Our approach
At Newfront, claims advocacy is foundational to our core service offering. An extension of your team, we partner to ensure claims are resolved in your best interest.
Deep relationships
We continually cultivate relationships with adjusters, claims managers, vendors, defense, and coverage attorneys to ensure you receive the highest quality of service and claims management support.
Full service claims management
From claims reporting and performance monitoring to reserve reviews and vendor management, our advocates are an extension of your team bringing a comprehensive approach to claims management and resolution.
Proactive negotiations
Understanding timing is critical, we partner with you on policy coverage specifics, minimizing subsequent damage, identifying avenues of recovery, facilitating provisional payments, and aiming to secure the fullest policy compensation as swiftly as possible.
Results-driven reputation
With a reputation for success, we assume claim management responsibilities mid-policy term to help facilitate and resolve complex claim matters.
The Newfront difference
Our in-house claims experts take ownership of the process, to successful resolution of complex claims, acting as an advocate for our clients.
Comprehensive service at the core
We deploy a comprehensive claims management process including TPA and adjustor selection and oversight, reserve increase, settlement authority guidance and facilitation of carrier communication to achieve best-in-class outcomes for our clients.
A deep bench of expertise
- Industry and product-specific expertise to support our insureds through entire claims process including workers compensation, liability, property, D&O, fiduciary, EPL And Cyber Insurance
- Collaborative and proactive approach to dealing with complicated claim issues
- Vigilant in pushing carriers for the best resolutions including claim disputes, allocation, choice of counsel, vendor rates, and expense reimbursement
- Our team includes former adjusters, attorneys, and claim experts with average experience of 13 years
Newfront leaders in Claims Advocacy
Adriana Tonelli
Head of P&C Claims, JD, MBA, CCP
Dereick Wood
Senior Vice President, National Claims Services and Client Engagement, Newfront
Michele Lepper
Cyber Claims Advocate
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