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Managing Risk with the New Remote Workforce

Earlier this month, ABD invited some of our leaders in HR Consulting, Property & Casualty, and Risk Control to discuss one of the COVID-era changes most likely to endure for years to come: the new remote workforce. Working from home during the pandemic shifted employees’ and employers’ attitudes towards remote work, as more than 50% of employees who report that their job can be done from home say they would want to work remotely post-COVID. And with many workplaces and offices reopening in the coming months, employers will have to grapple with the changing desires and needs of their workforce, which come with new risk.

Our panelists, Megan Coen, VP and Executive HR Consultant, Ivoree Reinaldo, CRM, CIC, CISR, Principal, Scott Rhymes, ARM, CIH, CSP, REHS, VP, Risk Control Services, Occupational Health & Safety, and moderator, Chana Anderson,​ CCP, PHRca, SPHR, SHRM-SCP, SVP, Client Experience & Operations, discussed everything employers will need to know about this transition to a hybrid or fully remote workforce, from payroll tax implications to workers’ compensation requirements and leave laws.

Here are some of the key takeaways from their conversation:

  • Risks of missing something important regarding compliance increase exponentially as you become a multi-state employer.
  • Not all roles and not all individuals are suited for work from home.
  • Payroll vendors have the ability to help with reporting.
  • Coach your managers to assess whether the work from home situation is successful and pivot as needed.
  • Leverage your vendors – your broker, your insurance carriers (through your broker), your payroll company, your attorney to help understand and navigate requirements.
  • Working hunched over a coffee table is a “horrific” ergonomic position! Leverage your broker and your insurance carrier to set standards and help with training and assessments (checklist)
  • Many states provide free training to meet the mandatory sexual harassment obligations.
  • Cyber is an evolving and urgent risk that needs to be addressed – have conversations with your internal IT team and your broker.
  • There is a significant amount of training required to ensure that you are compliant and mitigating your risk; mandatory sexual harassment, cyber training, home safety and ergonomics training, training on new processes and ways of working, and so much more.


To watch the webinar replay in its entirety, click here. Our Remote Work Safety Checklist can be found here.

Linde Hotchkiss

About the author

Linde Hotchkiss

Executive Vice President, Regional Managing Director

Linde is responsible for expanding Newfront’s reach across Southern California and throughout the entire Southwest. Her expertise and experience spans Property & Casualty and Employee Benefits, and she is highly skilled at working with clients ranging in size from middle-market to sophisticated large group and large risk. A dedicated inclusion champion, Linde is the Executive Sponsor of Newfront’s emerge ERG and actively works to build an inclusive and safe workplace for all. Connect with Linde on LinkedIn.

The information provided is of a general nature and an educational resource. It is not intended to provide advice or address the situation of any particular individual or entity. Any recipient shall be responsible for the use to which it puts this document. Newfront shall have no liability for the information provided. While care has been taken to produce this document, Newfront does not warrant, represent or guarantee the completeness, accuracy, adequacy, or fitness with respect to the information contained in this document. The information provided does not reflect new circumstances, or additional regulatory and legal changes. The issues addressed may have legal, financial, and health implications, and we recommend you speak to your legal, financial, and health advisors before acting on any of the information provided.

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