Private Client Services

Helping You Navigate the California Wildfires: Safety and Recovery

Our thoughts are with our Bay Area clients, friends and neighbors. With the fires in the North Bay and throughout California continuing to spread, we want to make sure everyone is safe, connected, and aware Newfront is here help.

Newfront’s first priority is to make sure everyone is safe; second is to help as you navigate this disaster through claims, recovery, and rebuilding. We have pulled together the below information to help you navigate during this difficult time.


  • Primary and initial steps to take in an emergency: BE SAFE.  Listen to local law enforcement and safety authorities. Follow their guidance and encourage colleagues and clients to do the same.

  • Check state and local resources provided by the Red Cross here to find shelter or resources.

  • Stay tuned on fire information including road closures, school closures, evacuations, etc. abc7news and Country of Napa are good resources.

  • Medical facilities and pharmacies have been closed, impacting urgent care and pharmacies. Here are a couple of resources to stay informed. Press Democrat and The Mercury News maintain detailed coverage and updates.

  • Please know that all patients can access any open hospital and should not be concerned about coverage at this time.

If a claim needs to be filed

  • For Newfront clients reporting property, automobile, and general liability call 877-885-3656. Calls will be routed to our team members who will follow up with you as soon as possible.

  • For private clients and personal lines (homes) call the team’s emergency hotline 866-988-2298

  • If you need to report workplace injuries, you will need to do so through your workers compensation carriers, easy access to the numbers is provide below.

Newfront was founded on the principle of delivering on behalf of our clients, colleagues, and community.  Our team of 230 employees are here to support the larger bay area community during this tragic time. Please contact us if we can be of help. 1.866.266.5223 

Workers Compensation Carriers

  1. AIG – 800-931-9546

  2. Applied Underwriters – 877-234-4420

  3. Berkley Tech – 866-499-5239

  4. Berkshire – 800-661-6029

  5. Chubb – 800-699-9916

  6. CNA – 877-262-2727

  7. Everest – 855-252-4695

  8. Hartford – 800-327-3636

  9. Midwest – 866-642-2567

  10. OneBeacon – 800-203-9600

  11. Pacific Comp Insurance Co – 800-474-8080

  12. Republic Indemnity – 888-336-7569

  13. Safety National – 888-995-5300

  14. Starr Indemnity – 866-782-7725

  15. State Fund – 888-782-8338

  16. Travelers – 800-238-6225

  17. Zurich – 800-987-3373


The Author

Newfront is a modern brokerage transforming the risk management, business insurance, total rewards, and retirement services space through the combination of elite expertise and cutting-edge technology. Specializing in more than 20 industries and headquartered in San Francisco, Newfront has offices nationwide and is home to more than 800 employees serving organizations across the United States and globally.

The information provided here is of a general nature only and is not intended to provide advice. For more detail about how this information may be treated, see our General Terms of Use.